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Sustainable tourism: our commitments

Travel Coach Chile > Our agency > Sustainable tourism: our commitments

Our vision of responsible travel

We are aware that every trip has some environmental impact. Of course, the idea is not to stop traveling but rather to do it responsibly, trying to reduce your ecological footprint as much as possible. To do this, we encourage our travelers to travel less but better.

At Travel Coach Chile, these are the 4 pillars that allow us to offer our travelers tours off the beaten track and socially and ecologically responsible

  • The choice of small, locally owned structures that embrace cultural heritage
  • The creation of alternative experiences to visit the highlights in a different way
  • The development of lesser-known regions to deepen knowledge of the country
  • Suggestions for public transportation and alternatives to avoid internal flights

Why choose our responsible trips ?

Support for local communities

We always encourage visitors to favour alternatives to major tourist sites, which allows us to work with localcommunities, sometimes isolated. By promoting these points of interest and working hand in hand with them, we participate in their economic and social development. We therefore offer immersive stays with the Aymara, Likan Antai or Mapuche communities.
binoculars man altiplano

Authentic relationships with our local service providers

We have developed a relationship based on trust with our service providers, who share the same values as us. We carefully choose local providers for the quality and authenticity of their services. We remunerate them fairly and equitably, always before the performance of the services.

A Slow Travel philosophy

We are convinced of the interest of Slow Travel, and are happy to organize holidays to slow down, deepen the knowledge of a region, and move around in a conscious way. We are actively developing a range of trips that only include public transportation, in order to limit the local carbon footprint. Have you ever thought about sailing between Patagonian fjords on a cargo ferry? Or why not road trip across the Patagonian roads in a van? For us, Slow Travel means taking time to take the time.

The development of an itinerary offer off-season to avoid the crowds

Even if South America, and especially Chile, remain confidential destinations, it is important to put in place good practices to avoid overcrowding tourist sites. That’s why we encourage our travelers to set the dates of their stay outside of peak seasons. For example, autumn is a very beautiful season to discover Patagonia, while winter allows budding adventurers to flourish in the Atacama Desert at cheaper prices.

Discover our low-impact itineraries

Our commitment to sustainable tourism

Our Mission

We believe that every trip should be tailor-made, because every traveler is unique. We like to develop a relationship of trust with our clients and work with reliable and authentic local partners.

We believe that tourism cancontribute to the development of equitable local economic growth and have a positive social impact. We aim to reduce mass tourism and encourage the opening of travelers to other realities through the observation of a new culture and immersion in nature. We also hope to encourage more sustainable practices and reduce negative impacts on the social and natural environment.

We work with the latest technology available to ensure that not only our customers’ experience is exceptional but also that our team is having access to the most user-friendly softwares and technological material. So that they can focus on what matters the most : creating a relationship with travelers and partners.

Our Sustainable Policy

Like many travel enthusiasts, we are concerned about the human impact on biodiversity and would like to better protect the environment. We believe that it is essential to adopt responsible behavior when staying at the end of the world, as well as when traveling close to home. To do this, we are developing a sustainable development policy that aims to inform and encourage good practices internally, but also among our travelers and counterparties. You can consult it here.

Results

In April 2026, we became Travel Life Certified, the highest level of commitment in the certification process of Travel Life, one of the leading organizations for the implementation of sustainable practices in the tourism industry. This work of + 3 years has allowed us to strengthen the many initiatives we already had in place, but also to create a 2-year action plan.

Our company has obtained the Travelife Certified recognition.

Travelife Certified is the highest level of recognition from the internationally recognized Travelife sustainability program for tour operators and travel agencies.

Travelife Certified recognition is awarded following an in-depth, independent, on-site audit based on the Travelife Certified standard.

During this audit, it is verified that our company meets more than 200 mandatory sustainability criteria, including environmental management, climate action, biodiversity, working conditions, human rights, local communities, sustainable supply chain management, customer communication and responsible business practices.

L’audit confirme que notre système de management de la durabilité et nos pratiques durables sont mis en œuvre de manière démontrable dans l’ensemble de l’organisation et qu’ils répondent aux exigences du référentiel Travelife Certified.

To maintain this recognition, our company is recertified every two years to verify that we continue to meet the requirements of the Travelife Certified standard.

To learn more about the Travelife program, its different levels of recognition, the validity of our current Travelife Certified recognition, the evaluation process, and the publicly available Travelife criteria, please visit the Travelife Traveler website: travelife.info/travelers

Logo compromiso sustentable TravelCoachChile

At the end of 2024, we also obtained the “Compromiso Turismo Sustentable” (Sustainable Commitment) distinction from the Chilean National Tourism Service SERNATUR.

Our 3 results in 2026

Establish a carbon offsetting policy for the agency’s emissions with a local reforestation organization in Araucanía, as well as sponsor an NGO that supports hospitals that treat pediatric heart disease in Santiago.

Communicate with our service providers about the different measures they can put in place to adopt a positive impact on the environment and their community. We have sent a code of conduct to our most used service providers to engage them in, among other things, the elimination of single-use plastics in operations or the installation of a water use reduction system in hotels.

Communicate transparently and clearly to our travelers about the alternatives available to them in the choice of transport services (alternatives to planes or private transfers), activities (which are gentle or that highlight cultural heritage) and accommodation (which have a high sustainability score).

Would you like to ask us a question, share an opinion, a comment or a suggestion related to our environmental and sustainable practices ? We are happy to listen to you and answer with pleasure! Send an email to florence@travelcoachchile.com.

Travel Coach Chile > Our agency > Sustainable tourism: our commitments

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